competence development worldwide

Body language in a sales context:

Professional use of body language while talking to clients

by request

Form for the fax registration: Registration  [pdf, 62 kb]

pdf download [pdf, 90 kb]
 

Individual in-house training:

We also offer this seminar as an in-house training for your company. In this case, we will tailor the content to your specific needs and to the requirements of the target group.

Also this seminar topic we offer in more than 30 languages.

Training goals:

Even for excellent products and services, quality and price are not the only selling points. The client´s personal impression of the sales representative is a significant factor during the decision-making process. Positive and professional personal conduct and body language are key components in successfully closing a sale.

This seminar enables participants to consciously and effectively use their body language and personal conduct to support and enhance the sales process. Participants learn how to optimize their own style as well as how to read non-verbal messages conveyed by the client.


Target group:

Employees responsible for sales and wishing to optimize their body language and personal conduct in the sales context.


Seminar contents:

• Fundamental concepts of non-verbal communication

• Fundamental concepts of body language

• Self-awareness and external feed-back

• Understanding client perception

• Using  body language and personal conduct to support the sales process

• Recognizing and understanding non-verbal messages

• Creating a positive atmosphere by using effective body language

• Balancing self-control and personal authenticity

• The DOs and DONTs of non-verbal communication

Methods:
 

• Systematic and immediate input by the trainer

• Practical and activating exercises ( partly video based), role plays, Analysis and Feedback

• Single and group work

• Work on participants cases, if requested

• Flip-Chart journal

Participation fee:

The participation fee for the 1-day intensive training amounts per participant: 495 euro plus VAT


KeSch training we offer into following languages:
In Bosnian, Bulgarian, Chinese, Estonian, Danish, English, Finnish, French, Greek, Italian, Japanese, Korean, Croatian, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Swedish, Serbian, In Slovak, Slovene, Spanish, Czech, Turkish, Ukrainian, Hungarian


KeSch experts get by:
Bulgaria, China, Estonia, Denmark, England, Finland, France, Greece, Italy, Japan, Canada, Croatia, Latvia Lithuania, to the Netherlands, Norway, Austria, Poland, Portugal, Romania, Russia, Sweden, Switzerland, Serbia, Slovakia, Slovenia, Spain, Czechia, Turkey, the Ukraine, from Hungary and of course also from Germany.