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Training goals:
Appropriate personal style and behaviour are essential
foundations for a positive and productive business
relationship. Matching personal style, behaviour, manners and
clothing to the respective environment and context constitutes
an important success factor, particularly in international
business.
This seminar allows participants to optimize their personal
style, behaviour, manners, clothing and communication in a
professional and formal context.
Target group:
Employees working at the client interface. All employees
wishing to optimize their proficiency in the area of business
etiquette.
Seminar contents:
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How to be the perfect host
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How to be the perfect guest
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Using the correct personal address
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Meeting and greeting: using appropriate language and
gestures
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Table manners at home and abroad
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Dress codes: Selecting appropriate colours and clothing
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Business smalltalk
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Recognizing and accommodating hierarchical structures
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Gender awareness in the business context
Methods:
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Systematic and immediate input by the trainer
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Practical and activating exercises ( partly video based),
role plays, Analysis and Feedback
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Single andgroupwork
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Work on participants cases, if requested
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Flip-Chart journal
Participation fee:
The participation fee for the 1-day intensive training amounts
per participant:495 euro plus VAT
KeSch training we
offer in following languages:
In Bosnian, Bulgarian, Chinese, Estonian, Danish, English,
Finnish, French, Greek, Italian, Japanese, Korean, Croatian,
Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese,
Roumanian, Russian, Swedish, Serbian, In Slovak, Slovene,
Spanish, Czech, Turkish, Ukrainian, Hungarian
KeSch experts get by:
Bulgaria, China, Estonia, Denmark, England, Finland,
France, Greece, Italy, Japan, Canada, Croatia, Latvia
Lithuania, to the Netherlands, Norway, Austria, Poland,
Portugal, Romania, Russia, Sweden, Switzerland, Serbia,
Slovakia, Slovenia, Spain, Czechia, Turkey, the Ukraine, from
Hungary and of course also from Germany. |
